Privacy Policy
Purpose
Waterlily Consulting is committed to protecting the privacy of individuals and handling personal information in a transparent and secure manner.
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This Privacy Policy outlines how personal information is collected, used, stored and disclosed in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles ('APPs').
Personal Information we collect
Waterlily Consulting may collect personal information including but not limited to:
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first and last name
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email address
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phone number
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details provided through website enquiry forms
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information relating to workplace policy enquiries
We only collect personal information that is reasonably necessary for our business activities.
How we collect personal information
Personal information is collected directly from individuals when they:
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submit an enquiry via our website contact form
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communicate with us via email or phone
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engage with our services
Where possible, personal information is collected directly from the individual concerned.
Purpose of collection
Personal information is collected and used for the following purposes:
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responding to enquiries
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providing information about our services
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delivering workplace policy development and review services
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internal administrative and record keeping purposes
We may also use contact information to provide updates or information about our services. Individuals may opt out of such communications at any time by contacting info@waterlilyconsulting.com.au.
Storage and security of personal information
Waterlily Consulting takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Personal information is stored securely using reputable digital systems and access is limited to authorised persons only.
Disclosure of personal information
Personal information may be disclosed to trusted third parties where necessary to operate our business, such as:
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website hosting providers
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email and communication platforms
We do not sell or trade personal information.
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Some service providers may store data outside Australia. Where this occurs, reasonable steps are taken to ensure personal information is handled in accordance with the APPs.
Website analytics and cookies
Our website may use cookies and standard analytics tools to understand website usage and improve functionality. These tools collect information in an aggregated and anonymised form and do not identify individuals.
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You may disable cookies through your browser settings. Please note that some website features may not function as intended if cookies are disabled.
Access to and correction of personal information
Individuals may request access to personal information held about them and request corrections if the information is inaccurate, out of date or incomplete.
Requests can be made by contacting Waterlily Consulting using the details provided below.
Complaints
If an individual has a concern or complaint about how their personal information has been handled, they may contact Waterlily Consulting. We will respond within a reasonable timeframe and take appropriate steps to address the concern.
Contact details
For privacy enquiries, access requests or complaints, please contact:
Waterlily Consulting
Email: info@waterlilyconsulting.com.au
Updates to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices. The current version will always be available on our website.